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Terms & Conditions

"End User" or "Buyer" or "Customer" accessing the website are required to read and accept all of the terms and conditions laid down in this Terms and Conditions ("Terms and Conditions" or "T&C" or "Terms" or "Agreement") before you may use www.puritytest.in. Please note that by subscribing to or using any of our services you agree that you have read, understood and are bound by these terms and conditions, regardless of how you subscribe to or use the services of www.puritytest.in. If you do not want to be bound by these terms and conditions, you must not subscribe to or use our services.

The Company provides these products and services to you subject to the T&C.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE T&C, AS MODIFIED OR AMENDED FROM TIME TO TIME, ARE A BINDING CONTRACT BETWEEN THE COMPANY AND YOU. IF YOU VISIT, USE, OR PLACE ORDER AT THE SITE (or any future site operated by the COMPANY), YOU ACCEPT THESE T&C. IN ADDITION, WHEN YOU USE ANY CURRENT OR FUTURE SERVICES OF THE COMPANY OR VISIT OR PURCHASE FROM ANY BUSINESS AFFILIATED WITH THE COMPANY OR THIRD PARTY VENDORS, WHETHER OR NOT INCLUDED IN THE SITE, YOU ALSO WILL BE SUBJECT TO THE GUIDELINES AND CONDITIONS APPLICABLE TO SUCH SERVICE OR MERCHANT. IF THESE CONDITIONS ARE INCONSISTENT WITH SUCH GUIDELINES AND CONDITIONS, SUCH GUIDELINES AND CONDITIONS WILL CONTROL.

www.puritytest.in website ("Website") is an Internet based services e-commerce portal operated by Universal Purity Testing Services Private Limited, a company incorporated under the laws of India.

To read the complete Terms and Conditions, please see below:

Description of Services:
www.puritytest.in enables users to get various products tested for any adulteration or contamination (collectively, "Testing Services"). Upon placing an order, www.puritytest.in shall collect the sample, test the product and send a report to you (electronically or physically) and be entitled to its payment for the Services.

Your Account:
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. In consideration of your use of the site, you will create a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to

(a) immediately notify wwwwww.puritytest.in of any unauthorized use of your password or account or any other breach of security, and
(b) ensure that you exit from your account at the end of each session. www.puritytest.in cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

Rules of Conduct and Site:
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
 

1) Post any content which is offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual.
2) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
3) Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
4) Post content that involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming".
5) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer.
6) Conduct or forward surveys, contests, pyramid schemes or chain letters.
7) Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner.
8) Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
9) Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service.
10) Violate any applicable laws or regulations for the time being in force in or outside India.
11) Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
12) Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.

User Warranty and Representation:
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by www.puritytest.in.

Refunds and Cancellations:
www.puritytest.in hopes that you never have to cancel an order. At the same time, we would be there to help you whenever you do so due to certain circumstances. As a first step we are laying out our cancellation and return policy to take care of your hassles. ORDER WHERE SAMPLE HAS NOT BEEN COLLECTED YET FOR TESTING: In case of such cancellations, no cash refund will be made; however, you will receive the paid amount in the form of credit which can be used on your next order anytime during the next 6 months. However, users who fail to use it in six months, such amount will be forfeited.

ORDER WHERE SAMPLE HAS BEEN COLLECTED FOR TESTING:
In case of such cancellations, no cash or credit refund will be made and full amount will be forfeited.

REPORT WAS DAMAGED WHEN RECEIVED:
We take utmost care while shipping to ensure that the report reaches you in a nice readable format. However, due to situations beyond our control, the reports delivered might get damaged in transit. We would be more than happy to replace such reports under such circumstance. We would request you to let us know of the damage within 48 hours of receipt of order by sending an email on info@puritytest.in with the order ID and complaint details. We would send you a replacement report. No refunds will happen in these cases.

ERRONEOUS REPORT RECEIVED:
We are proud of the robustness of our quality process and the right report and analysis would reach the right person at the right place. However, given it’s a highly technical work, we cannot avoid human errors to an absolute zero. In case you receive reports that are different from the ones you ordered, we will send the right report to you right away. Please send us an email at info@puritytest.in with the order ID and complaint details. Either we will send you the right report in 2 weeks time or refund would be processed once we have verified your claim.

Exactness Not Guaranteed:
www.puritytest.in hereby disclaims any guarantees of exactness as to the testing analysis of the product as ordered by the user. Testing is a scientific and technical process where results can vary due to many reasons such as conditions of pressure and temperature at the time of sampling, product storage. Some of these conditions can change the characteristics of the product, thereby impacting and influencing the test results. The quality of any analysis, services, information, or other reports purchased or obtained by you through the Website may not meet your expectations. Please note that our reports and analysis are for consummation by the user and not to be used as evidence in police or court cases.

Intellectual Property Rights:
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, www.puritytest.in owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to www.puritytest.in without obtaining authorization from www.puritytest.in. Only Directors of Universal Purity Testing Services Private Limited are authorized to initiate such a use.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the knowledge repository service (as against other Services like blogs and social media) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links to Third Party Sites:
The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of www.puritytest.in or the Website and www.puritytest.in is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.puritytest.in is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. www.puritytest.in is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by www.puritytest.in or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer Of Warranties/Limitation Of Liability:
www.puritytest.in has endeavoured to ensure that all the information on the Website is correct, but www.puritytest.in neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall www.puritytest.in be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall www.puritytest.in be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, www.puritytest.in shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond www.puritytest.in control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification:
You agree to indemnify, defend and hold harmless www.puritytest.in from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.puritytest.in that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms and conditions.

Pricing:
Prices for services and products are described on our Website and are incorporated into these terms and conditions by reference. Prices, products and services may change at www.puritytest.in's discretion. Pricing on the service or product is as it shows, however due to any technical issue, typographical error or information received from our suppliers' prices of the product or service may vary. www.puritytest.in will try to be accurate, however if you come across any difference in pricing on our Website pre and post orders, we request you to contact us within 3 days of placing your order. www.puritytest.in shall then refund the difference amount within 10-15 business days of intimation. The mode of refund will be the same as at the time of placing the order or as specified in the refund policy. Cash on Sample Collection refunds will be done by Cheque. If www.puritytest.in comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order.

Billing:
Prices mentioned are inclusive of the local taxes as shown in the order form. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. www.puritytest.in reserves the right to collect taxes for shipping charges wherever applicable.

Shipping:
Title and risk of loss for all reports ordered by you shall pass on to you upon www.puritytest.in's shipment to the shipping carrier. www.puritytest.in reserves the right to collect taxes for shipping charges wherever applicable.

Termination:
www.puritytest.in may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms. If you or www.puritytest.in terminates your use of the Website or any Service, www.puritytest.in may delete any content or other materials relating to your use of the Service and www.puritytest.in will have no liability to you or any third party for doing so. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

Fraudulent /Declined Transactions:
Our fraud detection team constantly monitors the user's account in order to avoid fraudulent accounts and transactions. Users doing fraudulent transactions shall be liable for legal actions under law and www.puritytest.in reserves the right to recover the cost of service, collection charges and lawyers fees from persons using the Site fraudulently. www.puritytest.in reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, www.puritytest.inreserves the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, www.puritytest.in shall owe no liability for any refunds.

Credit Card Details:
You agree, understand and confirm that the credit card details provided by you for availing of services on www.puritytest.in will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to www.puritytest.in. Further the said information will not be utilized and shared by www.puritytest.in with any of the third parties unless required for fraud verifications or by law, regulation or court order. www.puritytest.in will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

Laws and Jurisdiction:
These terms shall be governed by and constructed in accordance with the laws of India. The place of jurisdiction shall be Mumbai.

Severability:
If any provision of the terms and conditions is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:
As per these terms and conditions, users are solely responsible for every material or content uploaded by them on to the Website. www.puritytest.in does not review the contents all the time before they appear on the Website. www.puritytest.in does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website or its social media pages. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these terms and conditions, please report to info@puritytest.in.

Mispricing:
Despite our best efforts, a small number of the many services offered in our catalogue may be mispriced. However, we verify prices as part of our quality procedures. If the correct price of a test is lower than our stated price, we charge the lower amount and send you analysis. If the price of a test is higher than our stated price, we will cancel your order and notify you of that cancellation.

Promotions/Contests/Offers/Campaigns:

1) Discounts will be applied to the total value of the order excluding applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
2) Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.
3) Discount coupons - Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered.
4) Promotional discount coupons - We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, order placed made though this Website.
5) www.puritytest.in shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
6) www.puritytest.in reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. www.puritytest.in, at its discretion, can withdraw a particular scheme from the website or market.
7) In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email at info@puritytest.in.
8) While participating in any www.puritytest.in contest you hereby agree to release and hold www.puritytest.in (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys' fees, or arising out of or related to your participation in the said Contest.

Copyright complaint:
We at www.puritytest.in respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at info@puritytest.in.

Risk of loss:
Orders placed on www.puritytest.in may be pursuant to a shipment contract such as delivery of report by post or courier. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Refund Policy:
If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 07-10 working days.

Our Contact:
Please send any questions or comments regarding the website to info@puritytest.in